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Written by a NHS patient
17th June 2021


I had seen Dr Shah initially in February 2020 and from the outset he understood my complicated medical history and understood the severity of the pain and the condition of my hips from just examining me. I was unable to walk properly as a young man in his late 20s and early 30s for 4 years as a result of inflammatory arthritis in both hips due to my autoimmune condition which resulted in both hips being completed dilapidated and not fit for purpose. At the time the pain itself was affecting my daily activities. Dr Shah then prioritised me urgently to be x-rayed and after examining understood that I required both hips to be replaced. Consequently I was booked in by Dr Shah and his team to have bilateral hip replacements in October 2020. Prior to the surgery Dr Shah had seen me and explained the procedure itself and what I am expected to feel afterwards. Dr Shah had explained this in great depth and provided me with all the answers I required (considering I went in with a list of questions on my phone) Dr Shah nevertheless was very patient and empathetic and answered all my questions with depth, diligence and in lay terms for my understanding. Prior to the consultation with Dr Shah where he would brief me on the procedure itself I was quite apprehensive. However after the consultation I felt comfortable with the surgery as all my concerns were addressed by Dr Shah and I was fully informed of the procedure that was scheduled to take place. On the day of the surgery Dr Shah and his team were very diligent and organised. I was briefed by Dr Shah and his team on the day of the procedure and also asked to complete the necessary paperwork and was provided with an explanation of what it entails and the purpose of the same. The procedure itself as it was bilateral hip replacements was tough and as Dr Shah described it to me "it is like having a double haymaker in one go...". However straight after the procedure Dr Shah had advised me "it went really well and the hard work starts now..." with regards to my physio and mobility. So the aftercare I received on the ward was phenomenal from Dr Shah and his team. Despite my care being over the weekend period I was regularly visited and seen by Dr Shah's team to ensure I was coping well and recovering and to manage my pain relief. They were also very keen to ascertain during my stay in the hospital how my physio was going. I was in hospital for 5 days after my procedure and Dr Shah and his team made sure I was in a good enough condition prior to discharge. They briefed me in terms of what to expect, ensure that I had the relevant pain relief to get me through the soreness and the physio sessions that I would be undertaking during my recovery process. I went home very comfortable of what is the plan of action and what is expected of me due to the clear instructions and insight Dr Shah and his team provided both prior to the procedure and also my after care. Whilst recovering and undertaking physio sessions I was seen within 6 weeks and also 4 months after the procedure just to see how I was doing and coping. If I had any issues or concerns with my recovery I was also able to book in to come and see Dr Shah in his clinic and he would address and provide me with a further plan of action on how to assist my recovery. I must say I was privileged to have been cared for by Dr Shah and his team. Undertaking bilateral hip replacements where I was doing both hips at the same time is a very difficult procedure both medically and also alleviating any concerns or apprehensions I had as a patient. Dr Shah and his team did just that and made such a difficult procedure doing both hips at the same time very assuring and smooth with myself with outlining the expectations and also being there to address any concerns or queries I had. Dr Shah is a very knowledgeable, empathetic, diligent, understanding and also clear in briefing and providing expectations and surprisingly a great team player as rarely you get that with surgeons. He understands that his team is a reflection of himself when it comes to his patients and his team were indeed just that. This was reflective by how happy he was seeing me do well and he was not celebrating himself but with his team and that is a sign of a good leader. I would highly recommend patients to be comforted and reassured by the care they would receive under Dr Shah as he is a surgeon who is very knowledgeable within his field and is able to provide great care and service and lay out the procedure in lay man terms for non-medically practicing patients. From my experience being under Dr Shah's care he understands what is required, and provides in very clear terms what should be expected and puts patients at ease by addressing concerns and ensuring patients themselves are cared for. Would highly recommend! Even with my eyes shut now I have gone through his care once before! But I would not want Dr Shah to shut his eyes particularly during a procedure! :)

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