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Written by a patient
27th October 2018


Mr Ellis from the very first consultation was professional and caring, as were all his staff to the end with the physiotherapy in the gym at KIMS. To give an example, after three weeks after the operation I saw the physiotherapist, who was somewhat concerned with the swelling and colour of my scar. So a nurse was called in and immediately said it would be advisable to have a blood test, but rang Mr Ellis to see if he was available. After a few minutes Mr Ellis arrived in his operating attire and reassured me that it was very likely only a concentration of blood and fluid, but to have a blood test to be sure. After four days I had an appointment to see Mr Ellis in his office, who said the result of the blood test showed there was no infection, and on examination of my knee he reassured me the swelling was down and the colour of my skin fine.First class treatment, thank you.

30th October 2018
Response from Mr Simon Ellis

Thank you very much for this review. I am delighted you felt so well looked after. Being available for the occasional concern is vital to ensure that patients don't worry unnecessarily about a potential problem. It is all about communication and good teamwork. With kind regards Simon Ellis

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