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Written by a patient
7th September 2020


I suffered a multiple break of my left ankle some three weeks ago and was operated on by Mr Akrawi at Tunbridge Wells Hospital. My ankle was pinned and I had a steel plate inserted. Mr Akrawi was very organised and efficient in the run up to the operation, visiting me in my room at the hospital and explaining what he proposed to do to help me. Immediately after the operation Mr Akrawi spoke to me again and told me what he had found whilst repairing the break (soft bones etc). My ankle healed well and I experienced pain for one week only, which was easily treated with paracetamol. There was no pain at all in the second week. I saw Mr Akrawi today for a check-up in the Trauma and Orthopaedic Dept. He checked the wound personally after the stitches were removed, organised an x-ray after the leg was put in a cast (to reassure me), then spoke with my husband and myself in a consulting room. Mr Akrawi encouraged us to look at the x-rays and pointed out the construction of the ankle, the damage and the repairs, so we understood what he had done. At all times he was informative, genial and kind. He spoke to me as a human being, not as a ‘medical case’, and I could feel my self-confidence returning as it was obvious that there was a care plan for me, for which he was responsible. Mr Akrawi said he would advise my GP to organise a DEXA test for me at some future date. Mr Akrawi is positive and confident and that inspires the patient to feel the same. I am very grateful to him for his expertise and kindness.

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