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Written by a patient
27th August 2020


I met Mr Akrawi following minor surgery on my knee which had not been totally successful, and immediately felt comfortable with his attitude and diagnosis. At very stage of my pre-op discussions Mr Akrawi was clear and concise. I never felt that he was simply ticking boxes and in a hurry to complete the appointment. As soon as the COVID restrictions were eased Mr Akrawi arranged for a full knee replacement to take place. Prior to the operation Mr Akrawi met with me in the hospital and explained what would happen, and what he believed would be the outcome and the reactions I would get following the surgery. Again he spent time and gave me assurance and confidence in his work. I met with him again immediately before the surgery, and again he gave me assurance. After the operation, and whilst in recovery, Me Akrawi came to see me and explained what he had done and confirmed that all had gone as planned, and my knee had been replaced. Some two hours after returning to my room, Mr Akrawi called in to see if I was recovering OK and advised me that he would see me the following day, to check on the recovery and make sure I was satisfied with the progress. This he did, and he again explained what he had done, in case I had not fully understood his discussions whist I was in recovery. I was discharged on day 3 and returned home. Mr Akrawi asked me to provide photographers on my wound when I visited me Doctor for the dressing to be removed and this I have now done. A follow-up appointment has been made with Mr Akrawi to discuss the progress. I have to say that I cannot emphasise too highly the time Mr Akrawi has taken on my situation. He took time, and made sure that every step of the pre and post op. Action was understood. He explained that pain levels could be severe, although this has not been the case, and I put that down to the fact that his work contributed to that fact. I have heard many stories about consultants who rush their patients and I have to say that this is not the case with Mr Akrawi, he makes you feel that you are the only patient he has on his list, and therefore he has all the time to meet with you. I understand that he is moving to Leeds in the near future, and all I can say is that those in a similar position to me should look in his direction for him to operate. THANK YOU AGAIN FOR A WONDERFUL OUTCOME AND THE CARE AND ATTENTION YOU PROVIDED

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