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Mr Alaa Talaat 2021-02-04 Person 5 5 0

Mr Talaat, was incredibly kind, caring and patient with me. He listened to everything I had to say but was also efficient and quick during the consultation. He created a relaxed and calm environment where I felt comfortable and supported by him. He used elements of humour to relax the situation and was very polite and well mannered. I was also supported by the wonderful Mrs Aida Roberts who again exuded similar personality traits and was calm and reassuring towards me. Considering what could have been a very daunting and scary experience both staff members took care of me and listented to everything I had to say whilst giving me great feedback and information. I can only thank them!