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Written by a patient
11th November 2020


Very kind, imformative and caring. Made me feel very comfortable and reassured. Explained what would be happening at the Ultrasound and how they would proceed with rating what they found from 1-4, with 4 being possible cancer, this unsettled me a little. I probably would have preferred Rachel to have said if it is a 4 then we would be able to ........ (whatever this would be), although I guess at this stage that probably was not nexessary as Rachel did say that she would be happy for me whatever the outcome for me to go back to see her afterwards to discuss which I thought was very beneficial and reassuring as I assume this is where I would be informed should it have been something that needed further investigation. I'd lost a sister very young to Breast cancer and it is so brilliant that you have the Rapid Diagnostic clinic as those moments you live with not sure of what you may have are very uncomfortable. Thank you. Rachel was delightful and please do not think my comments are a criticism as they are not .

14th November 2020
Response from Miss Rachel Rolph

Thank you for taking the time to give specific feedback on your experience. Your comments are invaluable for future patient consultations. With warm regards, Dr Rachel.

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