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Written by a NHS patient
5th May 2022


She was thorough in her checking for potential risks in continuing but it had taken 3 weeks to secure an appointment so I was about to run out. However she failed to make me aware that my HRT gel sachets are out of stock across the whole country requiring me to search unsuccessfully and eventually speak to the pharmacist who provided an alternative prescription. This caused great anxiety and it has taken 2 weeks to adjust to the tablets which I have never used before. Fortunately I had a small old supply of a previous dose that I was able to use to tide me over. Otherwise I would have had no supply whatsoever for the bank holiday weekend.

Recommend
Trust
Listening