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Dr Shanker Vijayadeva 2021-03-03 Person 5 5 0

Dr Vijay took 25 minutes out of his busy day speak to me on the phone yesterday and explain why I had not yet been invited to have a Corona virus jab. I appreciated his candour and the respect he showed to me. The previous day I had rung the practice and spoke to someone with a very poor grasp of the facts. However, I acknowledge that rather than ignoring my request to have the practice manager call me back the next day, she acted on it and in fact it was a GP who rang me back. I was very pleasantly surprised. My only "note" to Dr Vijay is that at times, it was quite hard to follow what he was saying as he spoke very quickly; it probably took him longer to tell me everything because I had to ask him to repeat some of it! But all in all, a very positive encounter. Many thanks Zenobia Tata PS: Ironically, though the Doctor was careful to manage my expectations about the time it could take for me to receive an invitation to make an appointment, a letter from the NHS arrived the next day- it was dated one week earlier. So, you never know....