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Dr Shanker Vijayadeva
2016-08-22
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Written by a patient
Written by a patient 22nd August 2016
It gave me hope that the doctor took a while with the previous patient, I took it as an indication he would be thorough, ane sure enough he was. In the first instance he was polite and apologetic for my having to wait, he hen listened to what I had to say and took my complaints seriously. He ensured that all my information was correct and informed me of the next steps, making himself available should I need to contact him before results are back. There was even some light banter. Great doctor, positive energy and keen to sort my problem.
25th August 2016
Response from Dr Shanker Vijayadeva
I am really glad that your review touches on how I often run late in surgery (I was wondering why nobody had mentioned this so far in my previous reviews!). It is difficult to strike the balance of running on time (in surgery) whilst adequately addressing problems/issues in a brief 10 minute consultation. It is really appreciated when patients can understand this dilemma, as you have in your feedback.However I am striving to improve this, as I understand how frustrating it can be for patients waiting a long time. Thank you for taking the time to leave me your kind feedback.