Dr Hywel Jones was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

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Written by a NHS patient at Springfield Hospital
5th May 2022


Dr Jones had that wonderful ability to put an extremely worried patient totally at ease explaining in detail what to expect and what would happen. His empathetic manner filled me with confidence. He spent time going through my previous medical history and current medication, explaining which drugs he required me to temporarily suspend before the operation and my dietary needs in the week leading up to my procedure. Dr Jones spent time discussing the amount of pain and discomfort expected to result in the total knee replacement operation without sugar coating it, and what pain relief would be available after the operation and how pain could be controlled. He was happy to discuss all matters and explained thoroughly what he would do with regards to the Anaesthetics and what procedures he would use. Although no one should ever wish to go under the surgeons knife, if this did happen I would not hesitate to accept Dr Jones as my Anaesthetist

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Written by a private patient at Springfield Hospital
13th March 2022


I recently had a total knee replacement at Springfield Hospital when Dr Hywel Jones was my anaesthetist. I found him very friendly, charming and helpful throughout my 5 days in hospital. He first came to see me before the operation when he explained what would happen during my operation and continued to visit every day to see how I was progressing and offer any advice regarding my pain and medication (even on a Sunday!) I would recommend him to anyone going through this procedure.

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Written by a private patient at Broomfield Hospital
15th February 2022


I have had full knee replacement surgery conducted under spinal anaesthetic. Dr Jones was responsible for my care throughout surgery and for my pain relief medication following. I was very anxious but his thorough explanation and command of the process enabled me to relax and enter theatre in a very steady state of mind. I came through the procedure really well and because of the professional strategy was mobile within a couple of hours of the operation. I liked the clear explanation of pain management and was sent home confident of my immediate needs and also what to expect in the next few weeks and how to manage it. My thanks for giving me confidence in undergoing a worrying procedure

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Written by a NHS patient at Springfield Hospital
7th February 2022


Dr Jones is very careful to explain what he will be doing, why, and what can be expected as a result. He has a positive outlook, and inspires confidence that hings will turn out as predicted. He also goes to some trouble to explain what post-operative drugs will be used, why, and the side effects that can be expected.

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Written by a NHS patient at Springfield Hospital
27th January 2022


I was very anxious about my surgery, a total knee replacement. The first phone meeting with Dr Jones really helped calm me. He absolutely understood what I was talking about and how I felt almost like talking to a old friend. I didn't feel silly explaining my feelings and worries, he totally explained what he was going to do and how it would plan out and what to expect. On the day of the surgery he reiterated what was going to happen. He knew I was still anxious but he was there to help me through and he was completely right everything went how he said, I had no pain and no stress. I would like to take this opportunity to tell anyone who is about to have surgery if you are lucky enough to have Dr Jones dont worry he is right it will be ok.

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Profile

Consultant anaesthetist with special interest in Endocrine, ENT, Breast and Orthopaedic surgery.