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Written by a NHS patient
25th September 2022


I had my right tonsil removed on 23 September 2023. Dr Jones visited me before the procedure and talked through the procedure itself and post procedure in great depth, whilst also providing me with back up information should I forget what had just been conveyed, all done in a manner that put me at ease, because believe me I was very scared. His kindness with just the right amount of humour allowed me to relax when arriving in theatre. I am sorry, but I cannot think of any constructive suggestions on how Mr Jones could improve his care towards patients.

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