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Dr Hywel Jones 2024-08-21 Person 5 5 0

I was very impressed with Dr. Jones. When he entered the room he was smiling and promptly introduced himself by name, including his first name and explained his position on the team. His manner was courteous and by making a little joke he was able to put us at ease so that my husband & I felt more relaxed about my forthcoming procedure. He had also produced a FESS sheet which explained what was going to happen and included a follow up of after care, which I found very useful. Likewise, he was a reassuring presence when he brought me round after my operation. I would have no hesitation recommending Dr Hywel Jones as a definite asset to the medical profession. In addition, after I had returned to the ward and was about to have something to eat, a sandwich, Dr. Jones insisted that I should only eat after I had got up out of bed instead of eating whilst sitting in bed to help 'clean up' the back of the mouth this action, I am sure helped facilitate, a speedier discharge than may have been possible without his care. During this time, he also took pains to explain how I was likely to feel during the next few hours / days which was very reassuring.