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Written by a NHS patient
23rd November 2022


I have to say I am over the moon with the care and dedication that Hywel Jones gave to me when on the 17/11/2022 I had a complex Total Knee Replacement carried out by Mr Palmer and Mr Jones. Mr Jones, carefully explained what he was going to do and asked me lots of different questions also if I had any concern's. I did have a few questions for him and he went out of his way to answer them and totally put my mind at rest. His bedside manner was superb and no words really can described this amazing man. I felt listened to and totally at ease before the day of the operation and going into the theatre he pick up on my nerves and instantly went out of his way and instilled a sense that everything will go like clock work and it did. One minute i was awake, I blinked and 2 hours had past without even realizing, and I woke up in recovery in a very natural way. Now that was amazing.

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