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1st October 2020

Waited 2 hours in reception, the staff had no idea who I was or why I was there. Was initially told it was to late for the procedure by the time they came to see me Nurses before and after treatment are great, they are so comforting. Biscuits are out of date

Call: Attentive & caring

Call: Given time

Call: Given information

Consultation: Supportive

Consultation: Information

Consultation: Involved

Counselling: Supportive

Rating not given.

Contraception: Discussion

Treatment: Dignity & respect

Treatment: Pain management

Clean facility

Nurse: Care & consideration

Surgeon: Care & consideration

Recommend

Overall care