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MSI Reproductive Choices - Manchester Treatment Centre
2021-04-16
Person
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16th April 2021
I have felt well looked after, understood and comforted by everybody I have met throughout. The only thing I was upset about was that the surgeon asked me why I was crying if I was sure of my decision, this was just before he performed my surgery which made me feel worse. On a more positive note, all the staff, from the receptionist, to the nurses were all so nice and friendly and made me feel comfortable at all times.
19th April 2021
Response from MSI Reproductive Choices - Manchester Treatment Centre
Hi and thank you for your feedback. I'm glad to see you were looked after well and we do have a great team in Manchester who will be pleased to receive your comments. The surgeon has a duty of care to ensure you are sure of your decision. If you were crying the question of your ambivalence about going through with your procedure would be of paramount importance. If the surgeon believes someone is unsure, he would stop the procedure immediately and rebook you after a further 24 hours. When he asked you if you were sure, this was absolutely the correct thing to do however, I'm so sorry if it upset you.