Share review of MSI Reproductive Choices - Manchester Treatment Centre

Overall it has been excellent. The only thing that failed was the time for the telephone consultation. My appointment was 14:00 - 15:00 but I was called at 13:54 when I was not available. I had to call two or three times to chase up and was eventually called after 16:00. If the call had been during the allocated time slot I would have been free and avoided the frustration and inconvenience that followed.

Call: Attentive & caring

Call: Given time

Call: Given information

Consultation: Supportive

Consultation: Information

Consultation: Involved

Counselling: Supportive

Rating not given.

Treatment: Dignity & respect

Clean facility

Nurse: Care & consideration

Surgeon: Care & consideration

Recommend

Overall Care