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29th January 2020


The initial phone call the lady spoke so fast that I was unsure on my options she was really harsh on the phone but everything else after has been amazing everyone has been really helpful and informative

30th January 2020
Response from MSI Reproductive Choices - Manchester Treatment Centre

Thank you for your feedback and I'm sorry the call was a poor experience for you. I'll ensure your concerns are escalated to the One Call managers. The rest of the review is lovely for Manchester and thank you for the many five stars you gave.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care