MSI Reproductive Choices - Maidstone Treatment Centre

10-16 Brewer Street, Maidstone, Kent, ME14 1RU 1,795 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 107 of 178
 
17th September 2020


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Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
17th September 2020


I felt looked after and stress free

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
17th September 2020


Staff were clear in their information and advice. Staff were professional and considerate

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
Written by a patient
15th September 2020


I can't fault the clinic in any way, they are the friendliest, most supportive group of staff. I would recommend them to anyone. The organisation of after care for me was bad from the call center but again, I could not fault the actual clinic - they made a bad situation good. A special thanks to the member of reception who rang me the same day for a cancellation the following day - your kindness means more to me than you know. Thank you to the staff at Maidstone.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Written by a patient
15th September 2020


I was so scared about the procedure but I can honestly say the staff are absolutely amazing and it was SO quick. I can't recommend enough and in my opinion they can't improve on anything - they were all absolutely brilliant

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
15th September 2020


For a treatment that may seem very scary for many the team here made me feel so comfortable and welcomed everyone was absolutely lovely and so caring. [name removed] was beyond amazing. A big thank you to everyone that helped me.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
15th September 2020


Made me feel like I wasn't being judged and that it's ok to make the decision that's right for me

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
15th September 2020


Treated with care couldn't fault the nurses

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
12th September 2020


So helpful throughout every staff member I spoke to. Felt really reassured and at ease speaking to these nurses.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
11th September 2020


Al the staff were lovely. Made a hard decision easier

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
 
Page 107 of 178

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Maidstone Treatment Centre: http://iwgc.net/eb4i9