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11th May 2021


I was treated lovely and respectful and everyone here is very welcoming

12th May 2021
Response from MSI Reproductive Choices - Maidstone Treatment Centre

Hi and thank you for the amazing 5 star ratings and lovely comments. I'll ensure the team managers see this. I do apologise if the call time was not long enough and will send this to the managers in One Call. We appreciate all feedback as we can all learn lessons and improve. Thank you.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care