MSI Reproductive Choices - Essex Treatment Centre

88 Russell Road, Buckhurst Hill, Essex, IG9 5QB 2,661 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 84 of 264
 
13th April 2021


Friendly staff the surgeons was very nice and made me feel comfortable

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th April 2021


Overall friendly service

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th April 2021


The service was fast and helpful

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th April 2021


I was very nervous and scared however I felt comfortable during this procedure

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th April 2021


I would have given an excellent rating but the process took longer than anticipated on the day

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th April 2021


Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th April 2021


This has been such a hard thing to go through as this was a much wanted IVF pregnancy but due to fetal anomaly, it will not survive. The team here have been so understanding and have given me time and the opportunity to speak to staff. They have made this whole process much more bearable.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th April 2021


There were issues initially about my phone assessment. I was given a time and date and no one called. Apparently, the booking wasn't finished eventhough I got a text confirmation. This delayed treatment.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th April 2021


I found most of the staff were really lovely but 2 were quite cold, maybe it was a language barrier and I said pardon as I couldn't understand what was said fully, but I'm very grateful for all everyone has done.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
10th April 2021


From the first phone call to my last face to face meet today, everyone that dealt with me was very polite and non judgmental. [name removed] today was amazing. She completely put me at ease. Her kind and caring nature, makes a difficult experience less unsettling. Thank you [name removed].

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
 
Page 84 of 264

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Essex Treatment Centre: http://iwgc.net/eb4i6