MSI Reproductive Choices - Essex Treatment Centre
88 Russell Road, Buckhurst Hill, Essex, IG9 5QB 2,661 reviewsReviews
Reviews
Nice people clean
Good service
Everyone was caring
Great convenient service
They were very caring and understanding
During such an awful time MSI were fantastic, in particular a few nurses that I’ll never forget. During my consultation I was able to discuss options with the nurses and explained about my ongoing mental health they referred me to the counsellor which I am still speaking with. The counsellor really let me speak out and talk freely. I have had great support at home from my mum and during the at home medical termination I experienced terrible terrible pains which concerned your nurse and she told me to go up the hospital if things got worse, during this time from 5-9 she rang me 3 times to check up on me and was fantastic, she really helped me through such a terrible time and I’ll never forget her kinds words and reassurance. I have felt very supported during my termination and not so alienated. The one down fall was that I was offered codeine as part of my medication package and the box arrived with no codeine in it which was a shame as I experienced the most distressing and horrible pain. The nurse on the phone helped me so much & I wish I could remember her name.
Thank you MSI, for helping me during such a hard and upsetting time.
Hi and thank you for your feedback. I'm sorry you had so much pain but am pleased the nurse helped you through it. I can only apologise that you didn't get your pain relief which would have lessened the bad experience. However I'm so glad the rest of your experience was positive and that you felt well looked after. I will ensure the Essex Team are made aware of this and I know they will be very appreciative. We welcome all feedback as it helps us to make any improvements to the services we offer.
The care I received was brilliant although the nurse [name removed] I saw was very blunt and harsh could have been a bit more semsetive to the situation. Apart from that outstanding care
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I felt happy with everything
I felt very relaxed and the staff were so easy to talk to.
Profile
Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.
Resources
Short link to review MSI Reproductive Choices - Essex Treatment Centre: http://iwgc.net/eb4i6