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28th January 2020


Overall happy but definitely room for improvement around patient communication and care

28th January 2020
Response from MSI Reproductive Choices - Essex Treatment Centre

Thank you for taking the time to share your feedback and I'm sorry there were aspects that were not positive for you. I will ensure this is passed onto the team but thank you very much for the four star overall rating.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care