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31st January 2020


My first visit was for a medical abortion was I was declined as could m?not swallow tablet I had to wait a further week for surgical and at this point was explained I could of chewed the tablet for medical,which I requested the earlier week!! I feel so traumatised by the whole process and the way I was handled

5th February 2020
Response from MSI Reproductive Choices - Essex Treatment Centre

Thank you for your feedback and I'm sorry your experience was not positive. We at Marie Stopes aim to give a professional service with full information to make your choices. I am sincerely sorry that on this occasion it did not happen. We are very grateful that you took the time to let us know and I will ensure the Essex managers are made aware of your comments.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care