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16th December 2019


Was stuck sitting around in room before procedure for your and half I'm

20th December 2019
Response from MSI Reproductive Choices - Essex Treatment Centre

Thank you very much for taking the time to provide your comments, we very much appreciate it. We are constantly looking at ways to improve our service and all feedback is useful to know. We try to see everyone as soon as we possibly can and I’m sorry you had to wait so long in clinic, this must have been frustrating. I will make sure your comments are passed on to the appropriate managers and if you would like to discuss this further, please feel free to call us on 0345 300 8090, we are available 24 hours a day.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care