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Written by a private patient
11th May 2021


I was very fortunate in being able to see Professor Zoe Winters in her One Stop clinic at the Chelsea outpatients. The experience was a completely positive and impressive one. Prior to the consultation the topic of conversation with other patients in the waiting room was all about what a wonderful doctor everyone had found her to be. On meeting her, I completely understood why her patients have such faith in her. She took a comprehensive history, actively listening and taking care to explore of all my symptoms, relevant medical history and concerns. Her approach was thorough, evidence based and holistic and her attititude warm, empathic and reassuring. She elicited the possibility of a genetic predisposition in my extended family to various malignancies, including breast cancer. Happily the examination, mammogram and ultrasound all confirmed that my breast lump was likely to be benign. In addition to her prompt and thorough assessment of my breast lesion, she discussed with me (whilst citing the relevant evidence) the advisability of genetic referrals for some of my family members and how the safety of Hormone Replacement Therapy can be optimised. Following the consultation she arranged for the clinic letter, imaging reports and several relevant papers to be sent to me very promptly. I found Professor Winters to be an excellent clinician who has a patient-centred and holistic approach. She is very knowledgeable, thorough, empathic and kind. I have no reservation in recommending her wholeheartedly.

Recommend
Trust
Listening