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Written by a patient
11th August 2018


I had originally gone to another consultant about a cataract operation to discover I had an issue with my corneas which was a shock. He suggested I saw Mr Hu but explained that it would take a few months before an appointment could be made. This was not a problem as I preferred to talk to someone who knew this particular field of surgery. My appointment was an hour late but I had no problem with this apart from being concerned I had missed my name. At the end of the day you go to see someone who will give you the time. This is what Mr Hu obviously did. He listened even to what sounded like silly questions or even where he had to repeat an answer. It was obvious that he was not advising the cataract to be removed until it needed to be and he made it clear that we would discuss together what the next step was. He was clear and reassuring. We agreed to a 9 month check up unless I felt there was any deterioration which needed attention before. I came away with literature to explain what would or could happen. I left feeling I was in good hands.

Recommend
Trust
Listening