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Mr Robert Hone 2024-05-08 Person 5 5 0

I visited Mr. Hone for earwax removal, this came after removal by a different party failed. Mr Hone's relaxed manner was very welcome and he put me at my ease throughout the 'tricky' removal...the previous failure suggested that removal might not be straight forward, and this was certainly in my mind during my consultation. I was kept informed of the details of the procedure throughout. After the procedure, Mr. Hone suggested a further consultation after 2 weeks should I feel it to be necessary. Also a special 'shout out' for a member of Mr. Hone's team who exhibited kindness and reassurance when needed!