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Mr Philip Heaton 2021-11-09 Person 5 5 0

What a consultant! From the outset he listened to my issues and concerns. We discussed options and solutions, initially to prevent surgery but finally agreed that it was the only option. Mt Heaton was the epitome of caring and empathy but his orthopaedic knowledge and advice on what treatment I needed, the options, the possible impacts, side effects and expected pain levels and finally the results were what made him stand out. He carried out my surgery himself at Grantham hospital. Again, he discussed with me prior to the operation to advise what was going to happen and the post op care. During the operation (I was conscious through epidural) I understand just what was happening and the current status. After a short period I was back on the ward. The level of patient care from start to finish at Grantham was exemplary. Total pampering from caring, humorous, professional made my stay most rewarding. The post op physio is going well. I dispensed with walking aids after 2 days and was walking 1600m within 3 weeks. From start to the current time (6 weeks post op) I cannot have wished for better information, care, treatment and after care. My only advice would be to advise patients what the post op pain might be like, and what to expect.... pain, swelling, wound care, wound development etc. Its concerning when you have no benchmark to measure your performance or recovery against