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Written by a patient
20th May 2018


I went to see Mr Thiruchelvam at Charing Cross because I had found quite a large lump in my breast. I was , of course, quite anxious before my appointment, but Mr Thiruchelvam came out of his consulting room to meet me and immediately put me at my ease. He was excellent in every way. First of all, he listened carefully (which I really appreaciated as there were a number of complicating factors involved.) He then explained clearly the process he would follow in order to make a correct diagnosis precisely, before examining me, and helping me understand why it was important to explore all possible explanations. He was extremely thorough, which I found very reassuring. He then organised a mammogram and ultrasound for me, straight away, and even though it was soon clear that this was in fact a large (and unusual) cyst (which the excellent consultant radiologist at Charing Cross drained on the spot for me) he saw me again for a follow up consultation the following day. At this consultation he showed all the results to me, including the mammograms, and answered all my follow up questions thoroughly and in easy-to-understand terms. I know that I have been extremely lucky, and that my "reprieve" will of course colour my view, but I also saw another patient leaving his consulting rooms (who had clearly had a far harder time of it than me) with a reassured smile on her face! The bottom line is that I would recommend Mr Thiruchelvam unhesitatingly, and would sum up my experience thus: I felt in extremely safe hands.

Recommend
Trust
Listening