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Written by a NHS patient
16th April 2021


Excellent communication: Directed his conversation to my 12 year old son, the patient, as was appropriate and examined the fracture very gently, but then also explained to both of us what he was checking and why, and what he had seen on the x-rays. Understood why I was concerned about my son's ability to write a long examination with a broken finger in just over 10 days' time and so kindly wrote a note explaining that he might need a bit of extra time. The whole appointment was a reassuring experience.

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Trust
Listening