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Written by a private patient
6th July 2024


I received two pre procedure assessments prior to my Revision bilateral breast surgery including implant exchanges carried out at Weymouth Street Hospital on the 19th February 2024. The second assessment was due to a delay on my part to the planned admission date. Miles was welcoming, very easy to talk to and listened to my concerns and answered all my questions clearly and concisely. I felt very relaxed throughout the assessment and was treated with respect and empathy. He explained the procedure clearly, offered choices available to me and really put me at ease about my planned admission and procedure. Due to my advancing years this was to be my third mastopexy. I had seen another Surgeon nearer to where I live but was very upset firstly by the secretary, who’s initial response to my enquiry was “Oh you want them removed do you” When I met with the Consultant I was confronted with “are you expecting to have this done on the N.H.S.” I was offended by this and confirmed that had not entered my head. After scans and other tests I was told no surgery was necessary, basically to leave well alone. I am an older lady who takes pride in her appearance and looks after herself with regard to diet and exercise. The attitude that came across from the previous Consultant was that I was being written off. I cannot recommend Miles highly enough, he fully understood my concerns, the discomfort I had been experiencing for some time. I am so very pleased with the result, I am comfortable, which I hadn’t been for some time, the scars are minimal considering this was my third procedure. The procedure was necessary and I am so pleased that I chose Miles to carry it out. It’s a shame I hadn’t known about him for the first and second procedures.

Recommend
Trust
Listening