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Mr Karan Kapoor 2023-02-28 Person 5 5 0

Mr Kapoor immediately put me at ease with his courteous, warm, sympathetic approach. He was open and reassuring. Listened carefully to my concerns and then gave a clear non technical explanation of what was causing the problem and reassured me that I had no cause for alarm. He gave the impression of not being hurried and would spend whatever time was necessary during the consultation. I thought he was a charming person and clearly had a sense of humour. If he had recommended a course of treatment I would have had complete confidence in him carrying out any procedures. I would have no hesitation in recommending him to any friends or relatives who may need to consult an ENT specialist.