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Mr James Kirkby-Bott 2018-11-26 Person 5 5 0

Mr Kirkby-Bott provided clear and concise information upon the options facing me, described the operational techniques involved and listened closely to my concerns. The possible consequences of whether to proceed or not were set out lucidly such that my decision was made much easier. In my opinion he is a credit to his profession and a model to be followed.