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Mr Henry Atkinson 2019-04-27 Person 5 5 0

Mr Atkinson has remembered me and greeted me with warmth and friendliness each time I have visited. As someone who is anxious around medical issues and hospitals, this has meat a lot. He has always provided time for me to explain how I am feeling (never making me feel rushed) and has responded to the many questions I have had with kindness and understanding. He has been direct in his communication, which I have appreciated, and has provided information in such a way that has enabled me to understand. Regardless of the inherent consultant / patient power balance, he has always spoken to me as an equal, adopting the manner of a more knowledgeable friend. I feel grateful to Mr Atkinson for what he has done for me so far and secure in the knowledge that the door is open for me to return in the future if necessary.