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Mr Hawar Akrawi 2020-03-12 Person 5 5 0

I am a 59 year old man and was quiet anxious of having a total knee replacement. After meeting Mr Hawar Akrawi he made all the anxiety dissappear, outstanding interpersonal skills. He explained the procedure very clearly and not in a rushed manner. On the day of the surgery Mr Akrawi checked if everthing was in order and found an injury I had obtained whilst gardening, he was concerned it may cuase complications and postponed the procedure, as soon as the wound healed a couple of weeks later Mr Akrawi promptly arranged another procedure for 2 weeks later, great service! The day of surgery he again went through everything and made me feel calm and at ease, the procedure went very well. Everything before and after the surgery was done very professionaly, fantastic care from all the staff, faultless, friendly and happy helping people. Whoever gets treated by this team is very fortunate and in the best hands. I left the hospital with a big smile and a warm feeling. There's been a spring in my step ever since then, much appreciated and thanks a bunch.