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Mr Goldie Khera 2018-10-17 Person 5 5 0

Mr Khera put me at ease from the outset at our initial consultation. I had endured a considerable amount of pain and had previously been admitted to accident and emergency where it was discovered, after a scan, that I had many gallstones. Two courses of antibiotics had reduced the inflammation but I was nervous about what I could eat and feared another debilitating attack. Mr Khera was clear about the diet I should stick to, the next steps and the process going forward to determine whether surgery would be needed. He organised blood tests and a scan and informed me exactly what I could expect based on the results. Unfortunately, the scan revealed that there were gallstones trapped in my bile duct and an initial procedure would be required to remove these. Although I have had several operations under general anesthetic, I felt uneasy about an ERCP- (basically an endoscopy) as I was aware that there could be unpleasant implications if the duct was damaged. Mr Khera was very reassuring and was extremely patient in listening to and answering my questions. He organised and liaised with hospitals and personnel to ensure that this was carried out within a speedy time frame. The procedure was carried out without incident and I felt considerably better afterwards. The surgeon was able to remove the gallstones in the bile duct successfully which meant that I was then able to have keyhole rather than a more complicated surgery. I was admitted for my laparoscopy a couple of weeks later. My operation was due to take place late morning and Mr Khera came to see me first thing to check how I was feeling. He communicated how long I could expect to be in surgery, what pain relief I would receive and how best to manage the pain myself and look after my wounds and how long I could expect the recovery to take. Post surgery, I was surprised how mobile I was and really, within the week I was walking about with very little discomfort. I returned to the hospital to have my dressings removed by the nurse and could not believe how well everything had healed. Each incision was tiny (4 of them, about an inch long each) and extremely neat. I had a subsequent follow up session with Mr Khera who checked the scarring and I was then discharged. I am extremely grateful to Mr Khera for the attention,reassurance and competence he displayed throughout the whole encounter. My operation took place at the end of April 2018 and I have had no repercussions or problems whatsoever since.