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Written by a patient
12th May 2017


Recommended injections and exercises after multiple scans and two 5 min consultations. Following injections at lister hospital Chelsea in Jan 2017 I received no follow up to see how I was progressing. I called four days ago and left detailed message. I have not received any contact to date. Mr Natali is likable and impressive when met but I am so far very dissapinted that the success of his work/recommendations doesn't appear to be of interest now he has invoiced.

17th March 2018
Response from Mr Colin Natali

Not sure where this feedback comes from but all patients are encouraged to make follow-up appointments to discuss further management decisions. No treatment for back or neck pain is 100% successful and failure of one treatment does not preclude others. The idea that I no longer care after a bill has been settled is something that Is quite a cheap shot. If you still have pain - please call the office an book a follow up appointment.

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