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Miss Jennifer Rusby 2021-06-25 Person 5 5 0

I have been diagnosed with bilateral breast cancer at Royal Marsden Chelsea, and have been treated there by Miss Jennifer Rusby and her team. It was a totally unexpected challenging situation to me particularly during the backdrop of Covid restriction. However, I am truly impressed with the speed and thoroughness of the diagnostic process, actual treatment(surgery) and post operational care that I received by Miss Rusby’s team. All the breast surgeon, breast care nurse, staff nurse there were not only competent but kind and thoughtful. They addressed every single issues that I had( whether it was big or small) with professional efficiency, compassion and great speed. I believe this comes from Miss Rusby’s leadership and example. During all my consultations with Miss Rusby, I never felt like I was being rushed; from treatment options, post operation questions and care. No question was too small for Miss Rusby and this was not only extremely helpful but comforting to me. Her calm professional manner helped me to focus and cope with each decision I had to make, and the actual realization of being a cancer patient. I was thoroughly prepared by Miss Rusby what to expect from the treatment option I chose. Even when there was an unexpected post operative issue, Miss Rusby and her team addressed it with total competence and much care. I am very grateful to have been treated by Miss Rusby at Royal Marsden. I have no doubt there are many more patients who share my very positive experience.