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Written by a patient
15th November 2016


Unlike the other people reporting here, I have come to Zoe Astroulakis for preventive care, which is always a priority in the NHS and yet can easily be viewed by a practitioner as a patient crying wolf. Zoe let me call her by her first name, which always helps to take away the tension of the hierarchy of expertise, and she listened to me with full agreement that what I was saying was of importance and needed to be dealt with quickly. She has referred me to the correct service, asking for me to be prioritised, and I left the consultation feeling validated, valued and in safe hands for the next step. She is what a doctor should aim to be.

Trust
Listening
Recommend