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Written by a patient
7th October 2018


Dr. Naqvi was very professional in the gastroscopy I underwent at Braintree Freport hospital. I was told what would happen, given the opportunity to ask questions and the procedure was explained to me throughout. Dr. Navqi performed an effective and quick assesment and quickly identified the major problem that he communicated to me (hiatus hernia). My only (very small) criticism is that he did not give me more detail of the issue or what the findings meant - this may be because the process relies on a nurse communicating this information to the patient, but it would be helpful to have the clinician very briefly state what this means.

8th October 2018
Response from Dr Syed A. R. Tipu Naqvi

Thank you for your feedback. Unfortunately the clinicians aren't expected to carry out the procedure and also carry out a consultation after the procedure. Hence the talking is left for the discharging nurse to do. I do however leave advice for my patients on the discharge letter and if you follow the advice, your symptoms will surely improve.

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