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Written by a patient
19th August 2018


I was amazed how speedy the appointment was made and the visit to Braintree went smoothly. I was petrified but the nurses were extremely friendly and reassuring, with lots of banter going on..... The consultant was very quiet so I had difficulty in hearing what he was saying but the actual procedure went well. There was a little discomfort and I was aloud to look at the screen to see the inside of me and my little hernia...... I think it would have been good if was introduced before the procedure start, and again to have opportunity to ask questions afterward. My only complaint would be with the telephonist making the appointment - it seemed she was reading from a sheet and couldn't get rid of me fast enough. I didn't get the information pack by post but I did manage to download it so I could have a good read.

19th August 2018
Response from Dr Syed A. R. Tipu Naqvi

Many thanks for your comments. During the procedure I mostly talk to the nursing staff helping out with biopsies etc Patients can always ask me any question or query they have anonymously on this page. I will forward your complaint to the booking team. Best Wishes

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