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Written by a member of staff
19th January 2015


An unexpected and potentially emotional diagnosis was discovered during a routine scan by a junior colleague on a female patient. Dr Vaidyanathan stepped in to discuss the findings with the patient. He allowed the patient to get dressed and take a seat and asked myself (female) to accompany him so the patient would feel more comfortable. He discussed the findings in a sensitive manner with a thorough understanding of the patient background. I thought the situation was handled in an efficient and empathetic manner. I believe it was an excellent example of patient care, with the best possible outcome for the patient.

Trust
Listening
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