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Written by a patient
2nd January 2015


I received wonderful support from Dr Rathod over a period of months when experiencing bullying in the workplace. Two years of bullying by my manager had finally concluded when she attempted to have me dismissed because I was out of the workplace for a few weeks with an injury. The injury had been assessed by 3 hospital doctors and 2 G.P's who all declared me unfit to work, however my manager argued I had been and therefore should be dismissed! The stress of years of bullying had, by this time, negatively affected my thinking and I was sure the bully would succeed and I'd be sacked. The stress was too much so I made a G.P appointment. When I arrived I was embarrassed as I tried to explain to Dr Rathod all that was happening. I got all mixed up and stuttered but she listened to me with genuine concern and empathy and I was not rushed. I had arrived feeling vulnerable and anxious but Dr Rathod's positive response encouraged me to take a deep breath and share everything. My words tumbled out and with great relief too! Dr Rathod assessed all the facts and fedback in a calm professional manner. She was confident from the beginning my manager would not succeed. She took the time to explain why she had reached this viewpoint from professional medical experience. And she was right! After a fight with my union my boss took 'early retirement' and today I remain happily in my job role. This all happened over a year ago but as I reflect it remains sharp in my mind how helpful Dr Rathod's support was. The calmest I felt at that time was walking back home from an appointment with her. Like many, I have had both good and bad encounters with G.Ps. Dr Rathod has by far exceeded my expectations of quality medical service. She doesn't use the 'tannoy system' to call patients, she greets you at the door with a smile and a welcome. Her manner is almost shy but don't be fooled! she has a quiet assertiveness and no nonsense approach. Talking with Dr Rathod is a comfortable experience, she offers full eye contact and with obvious interest. I have had appointments for various medical issues and appreciate her knowledge and willingness to share information. I can confidently recommend Dr Rathod to anyone seeking a doctor who offers clinical professionalism along with sincere warmth and care.

Trust
Listening
Recommend