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Written by a patient
13th February 2018


Doctor Vijay is good. Its my second interaction with him today in two weeks time. I am pleased with his diagnostics. The only thing which I have got a question on, is wether he was listening to everything I was saying or not as doctors are usually busy in typing things on the computer. However he sounds an intelligent guy and knows what he is doing.

13th February 2018
Response from Dr Shanker Vijayadeva

Ideally we should be listening without typing on the computer at the same time, but it is a struggle fitting everything into a 10 minute consultation. I do try my best to actively listen whilst typing - and if ever think I have missed something you have said, then please let me know! To add to this, I was also the on-call GP this morning (13th Feb) and had to juggle around 40 phone call back to patients, patients to see in the surgery and other urgent requests/queries (that might pop up on our computer screen).

Recommend
Trust
Listening