Dr Sergei Lapa 2016-04-12 Person 1 5 0

Dr Lapa was disinterested in me and even answered his mobile telephone part way through my appointment and had a conversation in his language! When he finished his phone call, he didn't examine me to "save embarrassment" even though I assured him I wasn't embarrassed. He prescribed me medication without examining me and said that if it didn't work come back in three weeks and see the lady dr who would examine me! He then explained how expensive the medication he was prescribing me was and proceeded to look for a cheaper alternative! I had booked a double appointment so I could speak to him about another issue, he sat back in his chair, put his hands on his head and said "I don't know what you want me to say about that"! He said he wasn't an expert and that I should go to a dr at the Hockley practice instead!!! He was utterly useless and left me feeling that I hadn't been listened to and prescribed medication without being examined! Disgusting that he thinks it appropriate to treat his patients in this way - you should be ashamed! I have been a patient of this practice since I was 2 years old and 35 years later I will be moving to another practice along with my entire family!