Dr Sarah Showman

Dr Sarah Showman 2022-04-11 Person 4 5 0

Dr Showman is a really nice GP but getting to see her is extremely difficult. The admin at this practice is useless. Getting through on the phone is very difficult and getting an appointment is impossible. You have to do everything on-line which is not good for elderly patients, causes delays and exacerbates stress levels. Even when you do this, they often do not respond in the timescale they say they will and often lose repeat prescription requests. My husband was given an appointment for three weeks time for suspected shingles when treatment should be provided within 3 days if it is to be effective. Absolutely useless! I suggest they employ more admin staff and give them effective customer service training. They probably need more GPs too if they cannot cope with the size of list they currently have

Dr Sarah Showman 2020-07-08 Person 5 5 0

Dr Sarah Showman is an absolutely amazingly dedicated doctor, who is extremely passionate about her role/profession....that she needs cloning!! It is evident that Dr Sarah Showman has extensive knowledge, experience and qualification along with great wisdom (to know that a patient is playing down their symptoms - as a result of the fear of being admitted to hospital). This doctor has displayed amazing kindness, patience (treated multiple serious health issues that I endured over 9 consecutive months) & genuinely goes beyond the call of duty to ensure the safety & well being of patience at all times!!! I'm extremely grateful to Sarah Showman & all the fantastic staff (Dr Diaz, Veronica Caplan and reception staff) at the NHS Torrington Group Practice!! Thank you. Fiona Ps. I don't genuinely feel that you would receive better level of service, if you were treated as a private patient!!

Dr Sarah Showman 2019-12-19 Person 5 5 0

Big shout out to Dr Showman, who came across as being very professional and considerate. She was able to swiftly solve my appointment problem which had left me feeling quite upset and unpick what happened rather than dismissing it. She also gave me the time to understand the next steps in my treatment and offer some great advice. Thank you for your kind manner, you made me feel at ease.

Dr Sarah Showman 2019-08-03 Person 1 5 0

I don't believe Dr. Showman has much empathy for 'unseen' illness or psychological pain. I was left feeling ashamed and as though I was a naughty child after having the audacity to press for a short term medication to help me adjust to a new life circumstance, rather than the long term daily option which she favoured (despite its past inefficacy). I believe she is very much "by the book" and inflexible in her approach. Perhaps this was unintentional but unfortunately her tone was passive-aggressive. I don't think she intends to invalidate or demean and quite likely she believes she has the best interests of the patient at heart. If only she were more able to adopt the perspective of those struggling psychologically (even if they present well), then I think she would be an excellent GP. After the experience I had, I will not be seeing this GP again. I saw a private GP instead, explained my circumstances and history, was listened to and understood and treated like a responsible adult. I was provided a short-term low-dose prescription which has been used very sparingly as needed. I don't understand why Dr. Showman could not have done the same.

Dr Sarah Showman 2016-02-22 Person 5 5 0

Dr showman always comes across as friendly and caring. She listens well, gives thorough examinations and good advice. We have always left the surgery feeling reassured after seeing Dr Showman.