Share review of Dr Sarah Showman

Dr Sarah Showman 2022-04-11 Person 4 5 0

Dr Showman is a really nice GP but getting to see her is extremely difficult. The admin at this practice is useless. Getting through on the phone is very difficult and getting an appointment is impossible. You have to do everything on-line which is not good for elderly patients, causes delays and exacerbates stress levels. Even when you do this, they often do not respond in the timescale they say they will and often lose repeat prescription requests. My husband was given an appointment for three weeks time for suspected shingles when treatment should be provided within 3 days if it is to be effective. Absolutely useless! I suggest they employ more admin staff and give them effective customer service training. They probably need more GPs too if they cannot cope with the size of list they currently have