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Written by a patient
27th February 2015


As most G.Ps are these days, doctor Woolrych is VERY busy, almost over-worked. She was running behind time for my appointment at 11.20 on the 26th of February of this year. The first thing she did as she met me at the door of her consulting room, was to apologize for being late. (My appointment was only possible because of a cancelation) Doctor Woolrych had been in touch with me since Monday the 23rd. of February when I first called the surgery about a persistent cough that wasn't letting me sleep. On the phone she assured me that I wasn't alone, that many people were having the same symptoms and asked if I had been running a fever. When I said no she listened when I said I just wanted something that would help me sleep. She prescribed a particular cough syrup and said she would be happy to squeeze me in later in the week if I didn't improve. When I did call early Wednesday morning there were no available appointments. I asked if doctor Woolrych could call me back. The doctor rang me back and at the same time said she could see me. She examined me, throat, glands and decided I didn't need antibiotics but told me to get Vicks nasal spray and gave me a prescription for another spray if "Vicks" didn't work. I left feeling very well cared for. AND TO THINK ? ALL THIS FOR FREE!!!!!

Trust
Listening
Recommend