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Written by a private patient at University College Hospital
17th June 2023


Extremely thorough and the most efficient practitioner I have ever come across. I am amazed at how quickly, literally within a couple of hours, that she feeds back on test and scan results. Her advice is very precise and reflects a high level of confidence, experience and wisdom in her field. I am so glad that I am in her care and been referred to her by my gynaecologist. Her medical secretary, Ivana reflects the same qualities as Dr Natalia.

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Written by a NHS patient at University College Hospital
13th June 2023


Probably one of the worst doctors I have ever had. My first appointment was cancelled last minute and was also left to me to rearrange. For the next appointment I received no call and proceeded to call to see what had happened. Her secretary was horrible and informed me that Dr Lopez had said she was annoyed with me which is highly unprofessional and inappropriate. After this had been sorted, I arranged an in person appointment and this was extremely unhelpful and also the way in which she treated me left me extremely uncomfortable. In the next appointment I had on the telephone with her she told me after trying 2 medications for my bowel issues that they could not do anything to help me if the next thing she prescribed didn't work. This was untrue and also conveyed to me that she had not listened to my issues and had she done more tests she would have been able to understand that I have functional issues and medication was not the best course of treatment. Since then I have been still under her care, however, she has ignored several emails from the psychiatrist at the hospital asking her to follow up with me, leaving me struggling immensely. I have now referred myself to a different hospital as the treatment she provided was terrible. I would recommend to avoid this doctor at all costs as she dragged out my time suffering and was completely unhelpful and unprofessional.

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Written by a NHS patient at University College Hospital
13th June 2023


Did not listen. One of the worst, if not the worst dr i have had the misfortune to encounter. She did not listen or consider my concerns, went along with her own plan. Incredibly concerning.

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Written by a NHS patient at University College Hospital
13th June 2023


Where have all the terrible, but very accurate, negative reviews gone from the other review site..? Very odd indeed!!

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Written by a NHS patient at University College Hospital
13th June 2023


Seems after Dr Zarate has read all of her scathing very accurate negative reviews on the other review site, that she has had them all taken down LOL

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