Share review of Dr Natalia Zarate Lopez

Dr Natalia Zarate Lopez 2023-06-13 Person 1 5 0

Probably one of the worst doctors I have ever had. My first appointment was cancelled last minute and was also left to me to rearrange. For the next appointment I received no call and proceeded to call to see what had happened. Her secretary was horrible and informed me that Dr Lopez had said she was annoyed with me which is highly unprofessional and inappropriate. After this had been sorted, I arranged an in person appointment and this was extremely unhelpful and also the way in which she treated me left me extremely uncomfortable. In the next appointment I had on the telephone with her she told me after trying 2 medications for my bowel issues that they could not do anything to help me if the next thing she prescribed didn't work. This was untrue and also conveyed to me that she had not listened to my issues and had she done more tests she would have been able to understand that I have functional issues and medication was not the best course of treatment. Since then I have been still under her care, however, she has ignored several emails from the psychiatrist at the hospital asking her to follow up with me, leaving me struggling immensely. I have now referred myself to a different hospital as the treatment she provided was terrible. I would recommend to avoid this doctor at all costs as she dragged out my time suffering and was completely unhelpful and unprofessional.